Privacy Policy

At Bedford Lodge Hotel & Spa, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when using our website or engaging with our services.

1. Information We Collect
We may collect personal information such as your name, contact details, payment information, and booking history when you make reservations or interact with us. We also collect data through cookies when you visit our website to enhance your user experience.

2. How We Use Your Information
The information we collect is used to process reservations, provide tailored services, and communicate with you regarding your stay. We may also use your data to send you promotional offers and updates if you have opted in for marketing communications.

3. Data Protection and Security
We implement strict security measures to protect your personal information from unauthorized access, disclosure, or misuse. All sensitive data, including payment information, is encrypted, and access to this data is restricted to authorized personnel only.

4. Sharing of Information
Your personal information may be shared with third-party service providers involved in delivering our services, such as payment processors or email marketing platforms. We do not sell or share your information with third parties for marketing purposes without your explicit consent.

5. Cookies and Website Data
Our website uses cookies to improve functionality, analyze traffic, and personalize your experience. You have the option to accept or decline cookies through your browser settings.

6. Your Rights
You have the right to access, amend, or delete your personal information at any time. If you wish to exercise these rights or have any concerns about how your data is handled, please contact us using the details below.

7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and your continued use of our services implies acceptance of any modified terms.

For any inquiries regarding this Privacy Policy, please contact us at:

Bedford Lodge Hotel & Spa
Bury Road, Newmarket, Suffolk CB8 7BX